Who is Luigi Sardo?
He's not a real person, but the name is inspired by the founder's (Markus Lacaria) grandfather who was named Luigi and from Sardegna, Italy. The brand name pays tribute to Luigi's sense of style and an Italian gentlemen's aesthetic.
How long does shipping take?
We ship orders within 1 or 2 business days and on average it takes 4-6 days in transit to reach the customers address
What's the return policy?
We accept returns within 14 days of receipt only on items and models that are not on sale. Return costs are the responsibility of the customer.
Please contact us before you send any pairs back so we can send you a return label and advise you if your item is indeed eligible for return or exchange.
Read more about our return policy here and access the return request form.
How should I clean the shoes?
We recommend that you clean any stains or dirt using a clear coloured soap and warm water. Do not put them in the washing machine, this can ruin the shoe's shape and damage it as it spins around.
Dry them in the sun or in the open air indoors.
Where should we direct wholesale inquiries?
You can use the contact form to get in touch and ask about wholesale.
What's the exchange policy?
You can exchange pairs for sure, just contact us using the return form and choose exhcnage. We will check what is in stock and let you know next steps on how to send the shoes back to us and we'll send your shoes out.
Please contact us before you send any pairs back so we can send you a return label and advise you if your item is indeed eligible for exchange.
Read more about our return policy here and access the return request form.
Lets Connect
For any inquires about our products or anything at all, click the image to learn more.
Lets Swap
No problem, click the image below to learn more about the return process
Lets Discuss
Check out our blog, where we feature an assortment of curated topics
